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Installation and Configuration: Participants learn to update, upgrade, and reinstall macOS Catalina, then set up and configure macOS on an individual Mac. Participants are introduced to the command-line interface and macOS Recovery.
User Accounts: Participants learn to manage user accounts and user home folders. They also learn about macOS security and password management.
File Systems and Storage: Participants learn to manage file systems, storage, encryption, permissions, and file sharing.
Data Management: Participants use hidden items, shortcuts, file archives, metadata, and Spotlight. They also learn to manage system resources and Time Machine.
Apps and Processes: Participants install, manage, and troubleshoot apps, and manage documents.
Network Configuration: Participants manage basic and advanced network settings and troubleshoot network issues.
Network Services: Participants manage network services, host sharing, and a personal firewall.
System Management: Participants manage printers and scanners, then troubleshoot peripherals, startup, and other system issues.
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- By Kevin M. White, Gordon Davisson
- Published Jan 30, 2017 by Peachpit Press. Part of the Apple Pro Training series.
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Description
- Copyright 2017
- Dimensions: 7-3/8' x 9-1/8'
- Edition: 1st
- eBook (Watermarked)
- ISBN-10: 0-13-470324-3
- ISBN-13: 978-0-13-470324-4
Apple Pro Training Series: macOS Support Essentials 10.12
The Apple-Certified Way to Learn
This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. You’ll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration–all on your way to preparing for the industry-standard ACSP certification.
- Covers updated system utilities and new features of macOS Sierra, including Siri and Optimized Storage.
- Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
- Focused lessons take you step by step through practical, real-world tasks.
- Lesson files and bonus material available for download–including lesson review questions to help prepare you for the Apple certification exam.
- Web Edition provides full text of the book available online as part of our Content Update Program with revised content for significant software updates.
Sample Content
Sample Pages
Download the sample pages (includes Chapter 4 and Index)
Table of Contents
Lesson 1: Install macOS Sierra
Reference 1.1
About macOS Sierra
About macOS Sierra
Reference 1.2
Select an Installation Method
Select an Installation Method
Reference 1.3
Prepare to Upgrade a Previous System
Prepare to Upgrade a Previous System
Reference 1.4
Prepare the System Disk
Prepare the System Disk
Reference 1.5
Upgrade and Install macOS
Upgrade and Install macOS
Reference 1.6
Troubleshoot Installation Issues
Troubleshoot Installation Issues
Exercise 1.1
Prepare a Mac for Upgrade
Prepare a Mac for Upgrade
Exercise 1.2
Upgrade to macOS Sierra
Upgrade to macOS Sierra
Exercise 1.3
Erase a Mac System and Install macOS Sierra
Erase a Mac System and Install macOS Sierra
Exercise 1.4
Verify System Installation
Verify System Installation
Lesson 2 Set Up and Configure macOS
Reference 2.1
Configure a New System
Configure a New System
Reference 2.2
Manage System Settings
Manage System Settings
Reference 2.3
Inspect System Information
Inspect System Information
Exercise 2.1
Configure a New macOS System for Exercises
Configure a New macOS System for Exercises
Exercise 2.2
Configure an Existing macOS System for Exercises
Configure an Existing macOS System for Exercises
Exercise 2.3
Examine System Preferences Don t bite me bro download mac.
Examine System Preferences Don t bite me bro download mac.
Exercise 2.4
Download the Student Materials in a Classroom
Download the Student Materials in a Classroom
Exercise 2.5
Download the Student Materials Independently
Download the Student Materials Independently
Exercise 2.6
Install a Configuration Profile
Install a Configuration Profile
https://yogaclever284.weebly.com/aimersoft-dvd-ripper-creating-alias-download-mac.html. Exercise 2.7
Examine System Information
Examine System Information
Lesson 3 Use macOS Recovery
Reference 3.1
Start Up From macOS Recovery
Start Up From macOS Recovery
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Reference 3.2
About macOS Recovery Utilities
About macOS Recovery Utilities
Reference 3.3
Create a macOS Recovery Disk
Create a macOS Recovery Disk
Exercise 3.1
Use macOS Recovery
Use macOS Recovery
Exercise 3.2
Create a macOS Install Disk
Create a macOS Install Disk
Lesson 4 Update macOS
Exercise 4.1
Manually Install Software Updates in a Classroom
Manually Install Software Updates in a Classroom
Exercise 4.2
Manually Install Software Updates Independently
Manually Install Software Updates Independently
Exercise 4.3
Use Automatic Software Update
Use Automatic Software Update
Reference 4.1
About Automatic Software Updates
About Automatic Software Updates
Reference 4.2
Manually Install Updates
Manually Install Updates
Reference 4.3
Examine Installation History
Examine Installation History
Lesson 5 Manage User Accounts
Reference 5.1
About User Accounts
About User Accounts
Reference 5.2
Configure User Accounts
Configure User Accounts
Reference 5.3
Restrict Local User Access
Restrict Local User Access
Reference 5.4
Configure Login and Fast User Switching
Configure Login and Fast User Switching
Exercise 5.1
Create a Standard User Account
Create a Standard User Account
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Exercise 5.2
Create a Managed User Account
Create a Managed User Account
Lesson 6 Manage User Home Folders
Reference 6.1
About User Home Folders
About User Home Folders
Reference 6.2
Delete User Accounts
Delete User Accounts
Reference 6.3
Migrate and Restore Home Folders
Migrate and Restore Home Folders
Exercise 6.1
Restore a Deleted User Account
Restore a Deleted User Account
Lesson 7 Manage Security and Privacy
Reference 7.1
About Password Security
About Password Security
Reference 7.2
Manage Secrets in Keychain
Manage Secrets in Keychain
Reference 7.3
Use iCloud Keychain
Use iCloud Keychain
Reference 7.4
Manage System Security
Manage System Security
Reference 7.5
Manage User Privacy
Manage User Privacy
Exercise 7.1
Manage Keychains
Manage Keychains
Lesson 8 Manage Password Changes
Reference 8.1
Change Known Passwords
Change Known Passwords
Reference 8.2
Reset Lost Passwords
Reset Lost Passwords
Reference 8.3
Reset User Keychains
Reset User Keychains
Reference 8.4
Secure System Startup
Secure System Startup
Exercise 8.1
Reset Account Passwords in macOS Recovery
Reset Account Passwords in macOS Recovery
Exercise 8.2
Reset Account Passwords
Reset Account Passwords
Exercise 8.3
Create a New Keychain
Create a New Keychain
Exercise 8.4
Use a Firmware Password
Use a Firmware Password
File Systems and Storage (Section)
Lesson 9 Manage File Systems and Storage
Reference 9.1
About File Systems
About File Systems
Reference 9.2
Mount, Unmount, and Eject Disks
Mount, Unmount, and Eject Disks
Reference 9.3
Inspect File-System Components
Inspect File-System Components
Reference 9.4
Manage File Systems
Manage File Systems
Reference 9.5
Troubleshoot File Systems
Troubleshoot File Systems
Exercise 9.1
Repartition a Disk Dynamically
Repartition a Disk Dynamically
Exercise 9.2
Erase a Disk
Erase a Disk
Exercise 9.3
Repair Partitions and Volumes in Target Disk Mode
Repair Partitions and Volumes in Target Disk Mode
Exercise 9.4
Repair Partitions and Volumes in Recovery Mode
Repair Partitions and Volumes in Recovery Mode
Lesson 10 Manage FileVault
Reference 10.1
About FileVault
About FileVault
Reference 10.2
Enable FileVault
Enable FileVault
Reference 10.3
Use FileVault Recovery
Use FileVault Recovery
Exercise 10.1
Turn On FileVault
Turn On FileVault
Exercise 10.2
Restart a FileVault-Protected System
Restart a FileVault-Protected System
Exercise 10.3
Use a FileVault Recovery Key
Use a FileVault Recovery Key
Exercise 10.4
Turn Off FileVault
Turn Off FileVault
Lesson 11 Manage Permissions and Sharing
Reference 11.1
About File-System Permissions
About File-System Permissions
Reference 11.2
Examine Permissions for Sharing
Examine Permissions for Sharing
Reference 11.3
Manage Permissions
Manage Permissions
Exercise 11.1
Create Items with Default Permissions
Create Items with Default Permissions
Exercise 11.2
Test Permissions Changes
Test Permissions Changes
Lesson 12 Use Hidden Items, Shortcuts, and File Archives
Reference 12.1
Examine Hidden Items
Examine Hidden Items
Reference 12.2
Examine Bundles and Packages
Examine Bundles and Packages
Reference 12.3
Use File-System Shortcuts
Use File-System Shortcuts
Reference 12.4
Use File Archives
Use File Archives
Exercise 12.1
Navigate Hidden Items
Navigate Hidden Items
Lesson 13 Manage System Resources
Reference 13.1
About macOS File Resources
About macOS File Resources
Reference 13.2
About System Integrity Protection
About System Integrity Protection
Reference 13.3
Manage Font Resources
Manage Font Resources
Exercise 13.1
Manage Font Resources
Manage Font Resources
Lesson 14 Use Metadata, Spotlight, and Siri Exercise
Reference 14.1
About File System Metadata
About File System Metadata
Reference 14.2
Search With Spotlight and Siri
Search With Spotlight and Siri
Exercise 14.1
Examine File Metadata
Examine File Metadata
Lesson 15 Manage Time Machine
Reference 15.1
About Time Machine
About Time Machine
Reference 15.2
Configure Time Machine
Configure Time Machine
Reference 15.3
Restore from Time Machine
Restore from Time Machine
Exercise 15.1
Configure Time Machine
Configure Time Machine
Exercise 15.2
Restore Using Time Machine
Restore Using Time Machine
![How to download macos 10.13 How to download macos 10.13](/uploads/1/2/6/7/126753797/626697629.jpg)
Applications and Processes
Lesson 16 Install Applications
Reference 16.1
Use the Mac App Store
Use the Mac App Store
Reference 16.2
About Process Environments
About Process Environments
Reference 16.3
About Application Security
About Application Security
Reference 16.4
Use Traditional Installation Methods
Use Traditional Installation Methods
Reference 16.5
Remove Installed Software
Remove Installed Software
Exercise 16.1
Use the Mac App Store
Use the Mac App Store
Exercise 16.2
Use an Installer Package
Use an Installer Package
Exercise 16.3
Use a Drag-and-Drop Install
Use a Drag-and-Drop Install
Exercise 16.4
Remove Applications
Remove Applications
Lesson 17 Manage Documents
Exercise 17.1
Use Alternate Applications
Exercise 17.2
Use Auto Save and Versions
Use Auto Save and Versions
Exercise 17.3
Manage Document Locking
Manage Document Locking
Exercise 17.4
Store Documents in iCloud
Store Documents in iCloud
Lesson 18 Manage and Troubleshoot Applications
Reference 18.1
About Applications and Processes
About Applications and Processes
Download files from onedrive to my mac. Reference 18.2
Manage Application Extensions
Manage Application Extensions
Reference 18.3
Monitor Applications and Processes
Monitor Applications and Processes
Reference 18.4
Troubleshoot Applications
Troubleshoot Applications
Exercise 18.1
Force Applications to Quit
Force Applications to Quit
Exercise 18.3
Examine Application Diagnostics
Examine Application Diagnostics
Lesson 19 Manage Basic Network Settings
Reference 19.1
About Network Terminology
About Network Terminology
Reference 19.2
About Network Activity
About Network Activity
Reference 19.3
Configure Basic Network Settings
Configure Basic Network Settings
Exercise 19.1
Connect to a Wi-Fi Network
Connect to a Wi-Fi Network
Exercise 19.2
Monitor Network Connectivity
Monitor Network Connectivity
Lesson 20 Manage Advanced Network Settings
Reference 20.1
Manage Network Locations
Manage Network Locations
Reference 20.2
About Network Interfaces and Protocols
About Network Interfaces and Protocols
Reference 20.3
Manage Network Services
Manage Network Services
Reference 20.4
Configure VPN Settings
Configure VPN Settings
Reference 20.5
Configure Advanced Network Settings
Configure Advanced Network Settings
Exercise 20.1
Configure Network Locations
Configure Network Locations
Exercise 20.2
Configure Network Service Order
Configure Network Service Order
Exercise 20.3
Configure VPN Settings
Configure VPN Settings
Exercise 20.4
Advanced Wi-Fi Configuration
Advanced Wi-Fi Configuration
Lesson 21 Troubleshoot Network Issues
Reference 21.1
Troubleshoot General Network Issues
Troubleshoot General Network Issues
Reference 21.2
Troubleshoot Using Network Utility
Troubleshoot Using Network Utility
Exercise 21.1
Troubleshoot Network Connectivity
Troubleshoot Network Connectivity
Exercise 22.1
Configure a Network Service Account
Configure a Network Service Account
Lesson 22 Manage Network Services
Reference 22.1
About Network Services
About Network Services
Reference 22.2
Configure Network Service Applications
Configure Network Service Applications
Reference 22.3
Connect to File-Sharing Services
Connect to File-Sharing Services
Reference 22.5
Troubleshoot Network Services
Troubleshoot Network Services
Exercise 22.2
Use File-Sharing Services
Use File-Sharing Services
Exercise 22.3
Troubleshoot Network Services
Troubleshoot Network Services
Lesson 23 Manage Host Sharing and Personal Firewall
Reference 23.1
Enable Host-Sharing Services
Enable Host-Sharing Services
Reference 23.2
Control Remote Computers
Control Remote Computers
Reference 23.3
Share Files via AirDrop
Share Files via AirDrop
Reference 23.4
Manage the Personal Firewall
Manage the Personal Firewall
Reference 23.5
Troubleshoot Shared Services
Troubleshoot Shared Services
Exercise 23.1
Use Host-Sharing Services
Use Host-Sharing Services
Exercise 23.2
Configure the Personal Firewall
Configure the Personal Firewall
Lesson 24 Troubleshoot Peripherals
Reference 24.1
About Peripheral Technologies
About Peripheral Technologies
Reference 24.2
Manage Bluetooth Devices
Manage Bluetooth Devices
Reference 24.3
Troubleshoot Peripheral Issues
Troubleshoot Peripheral Issues
Exercise 24.1
Examine Peripherals via System Information
Examine Peripherals via System Information
Lesson 25 Manage Printers and Scanners
Reference 25.1About Printing in macOS
Macos 10.12
Reference 25.2
Configure Printers and Scanners
Configure Printers and Scanners
Reference 25.3
Manage Print Jobs
Manage Print Jobs
Reference 25.4
Troubleshoot Printing Issues
Troubleshoot Printing Issues
Exercise 25.1
Configure Printing
Configure Printing
Macos Support Essentials 10.14 Pdf Download
Exercise 25.2
Manage Printing
Manage Printing
Exercise 25.3
Troubleshoot the Printing System
Troubleshoot the Printing System
Lesson 26 Troubleshoot Startup and System Issues
Reference 26.1
Understand System Initialization
Understand System Initialization
Reference 26.2
About User Sessions
About User Sessions
Reference 26.3
About Sleep Modes, Logout, and Shutdown
About Sleep Modes, Logout, and Shutdown
Reference 26.4
Use Startup Shortcuts
Use Startup Shortcuts
Reference 26.5
Troubleshoot System Initialization
Troubleshoot System Initialization
Reference 26.6
Troubleshoot User Sessions
Troubleshoot User Sessions
Exercise 26.1
Examine System Startup
Examine System Startup
Exercise 26.2
Use Single-User Mode
Use Single-User Mode
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